Frequently Asked Questions
Find answers to the most common questions about our services and processes. Our FAQ section provides clear, concise information to help you navigate our offerings and resolve any inquiries quickly.
Answers to Your Questions
Frequently Asked Questions
Explore our Frequently Asked Questions to find clear and concise answers to common inquiries. This section provides quick solutions and helpful information to assist you with our services and policies.
What types of freight do you transport?
We specialize in transporting a wide range of non-perishable goods using our dry van trailers. This includes consumer products, industrial supplies, and general freight. However, we do not currently handle household goods or perishable items.
How can I request a quote?
You can request a quote by filling out the online form on our 'Request a Quote' page. Alternatively, you can contact us directly via phone or email for personalized assistance.
What areas do you serve?
We offer both regional and long-haul transportation services. Our regional services cover specific areas for quick, efficient deliveries, while our long-haul services cover cross-country routes. We’re equipped to handle shipments throughout the United States.
What is the typical transit time for shipments?
Transit times vary depending on the distance and the specific route. Regional deliveries are typically faster, while long-haul shipments may take several days. We’ll provide you with an estimated delivery time when you request a quote.
How do you ensure the safety of my freight?
Safety is our top priority. Our drivers are highly trained, and our fleet is regularly maintained to ensure that your freight is transported securely. We also use advanced tracking systems to monitor your shipment throughout its journey.
Do you offer expedited shipping services?
Yes, we provide expedited shipping for urgent deliveries. This service prioritizes your shipment to ensure it reaches its destination as quickly as possible. Please specify your need for expedited service when requesting a quote.
How do I get in touch with customer service?
We’re here to help! You can contact our customer service team via phone, email, or through our website’s "Contact Us" page. We’re available to assist you with any questions or concerns you may have.
What should I do if my shipment is delayed or damaged?
If you experience any issues with your shipment, please contact our customer service team immediately. We will investigate the situation and work to resolve it as quickly as possible, ensuring minimal disruption to your business.